Xfinity Store Service Associate
Comcast Gurnee, IL
Security verification
Comcast Gurnee, IL
1 week ago
See who Comcast has hired for this role
Comcast Gurnee, IL
1 week ago
Security verification
Save job
Welcome back
Sign in to save Xfinity Store Service Associate at Comcast.
- Report this job
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job SummaryResponsible for supporting the store team so that a best in class experience for customers can be delivered. Provides great support to customers and the store team while constantly striving for improvement. Maintains accurate inventory, clean stores, tight back of house spaces and ensures excited customers who come back to learn more. Works on straight forward tasks using established procedures.
Job DescriptionCore Responsibilities
- Provides strong understanding and enthusiasm for technology, especially company products and services and is a go-to resource who supports the store team in the front and back of the store.
- Constantly scans the sales floor to ensure counters, devices, accessories and walkways are accessible, clean and functioning, and reports to leadership when exceptions are found.
- May greet customers, ensuring that for sales opportunities they are connected to a sales consultant in a timely manner. The Store Service Associate should be well prepared to demonstrate company technology to new customers to ensure they know the basics of Xfinity services.
- Performs non-sales customer service transactions including but not limited to, equipment returns and swaps, customer pick up for “buy-online-pick-up” in-store order fulfillment.
- Serves as an in-store expert for Xfinity Mobile support. Providing in-store post-sales support for device data transfers and phone number ports.
- Supports the onboarding of a Xfinity Mobile customer, post-sale or in tandem with a sales representative, which may involve assisting customers set up online accounts, data transfer, mobile device education, or assisting with account set up errors.
- Assists Store Leadership in Inventory and Merchandising responsibilities:
- Frequently checks and inspects the back of the store for clean, secure, and appropriately placed inventory. Assists with receiving inventory and properly stocking the back of house to store standards.
- Helps the leadership team by conducting the weekly cycle count process and helps look for opportunities to improve the store count process.
- Knows current processes and procedures and suggests improvements that enhance the customer and/or store experience.
- Readily adjusts and adapts to store management priorities and direction, always demonstrating professionalism and integrity.
- Must be able to carry and lift up to 25-pound boxes, stand and move about the store constantly.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Education Level
- High School or Equivalent
Field of StudyCertificationsYears Of Experience
- Generally requires 0-2 years related experience.
ComplianceComcast is an EEO/AA/Drug Free Workplace.
Disclaimer
The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
SalaryBase Pay: $17.00
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
EducationHigh School Diploma / GED
Relevant Work Experience0-2 Years
-
Seniority level
Associate -
Employment type
Full-time -
Job function
Sales -
Industries
IT Services and IT Consulting, Technology, Information and Internet, and Telecommunications
Referrals increase your chances of interviewing at Comcast by 2x
See who you know
Get notified about new Store Assistant jobs in Gurnee, IL.
Sign in to create job alert
Similar jobs
-
Customer Service II
Customer Service II
Abbott
North Chicago, IL
-
Retail Customer Service Team Member
Retail Customer Service Team Member
Michaels Stores
Gurnee, IL
-
Specialist, Customer Service
Specialist, Customer Service
AbbVie
North Chicago, IL
-
Bagger
Bagger
Festival Foods
Kenosha, WI
-
Specialist, Customer Service
Specialist, Customer Service
AbbVie
North Chicago, IL
-
Customer Service
Customer Service
First Choice Coffee
Northbrook, IL
-
Courtesy Clerk/Grocery Bagger
Courtesy Clerk/Grocery Bagger
Kroger
Gurnee, IL
-
Customer Support Associate
Customer Support Associate
Revenova
Deerfield, IL
-
Patient Service Rep - 20 Hours a Week / Gurnee, IL
Patient Service Rep - 20 Hours a Week / Gurnee, IL
Advocate Health
Gurnee, IL
-
Customer Service Specialist
Customer Service Specialist
Vantedge Medical
Wheeling, IL
-
Postal Mail Processor - No Experience Required
Postal Mail Processor - No Experience Required
Postal Source
Kenosha, WI
-
Customer Service II
Customer Service II
DivIHN Integration Inc
North Chicago, IL
-
Customer Service
Customer Service
iHire
Arlington Heights, IL
-
Customer Service II
Customer Service II
DivIHN Integration Inc
North Chicago, IL
-
Customer Service Representative
Customer Service Representative
iHire
Des Plaines, IL
-
Postal Mail Processor - Hiring Nationwide
Postal Mail Processor - Hiring Nationwide
Postal Source
Kenosha, WI
-
Postal Clerk - No Experience Required - Paid Training
Postal Clerk - No Experience Required - Paid Training
Postal Source
Kenosha, WI $24.63 - $39.27
-
Customer Service Associate
Customer Service Associate
Savers | Value Village
Hoffman Estates, IL
-
Customer Service III
Customer Service III
DivIHN Integration Inc
Lake Forest, IL
-
Customer Service Representative
Customer Service Representative
Pleasant Prairie, WI
-
Postal Processing Clerk
Postal Processing Clerk
Postal Source
Kenosha, WI
-
Customer Service Support Specialist
Customer Service Support Specialist
Wheels, Inc.
Bannockburn, IL
-
Customer Service ( Remote work , No Vaccination Required)
Customer Service ( Remote work , No Vaccination Required)
Third Party CS
Winnetka, IL
-
Customer Service II (2 Openings)
Customer Service II (2 Openings)
DivIHN Integration Inc
North Chicago, IL
-
Customer Service Support Specialist
Customer Service Support Specialist
Wheels, Inc.
Bannockburn, IL
People also viewed
-
Postal Clerk - No Experience Required
Postal Clerk - No Experience Required
Postal Source
Kenosha, WI
-
Customer Service Associate
Customer Service Associate
Coilcraft, Inc.
Cary, IL
-
Customer Service Specialist
Customer Service Specialist
Imagine
Grayslake, IL
-
Customer Service Support Specialist
Customer Service Support Specialist
Wheels, Inc.
Bannockburn, IL
-
Customer Service Support Specialist
Customer Service Support Specialist
Wheels, Inc.
Bannockburn, IL
-
Customer Service Support Specialist
Customer Service Support Specialist
Wheels, Inc.
Bannockburn, IL
-
Client Relations Associate
Client Relations Associate
Thrive Chicago
Gurnee, IL
-
Postal Processing Clerk
Postal Processing Clerk
Postal Source
McHenry, IL
-
Mail Processing Clerk
Mail Processing Clerk
Postal Source
Kenosha, WI $24.63 - $39.27
-
Postal Clerk - No Experience Required ($24/hr - $39/hr)
Postal Clerk - No Experience Required ($24/hr - $39/hr)
Postal Source
Kenosha, WI
Similar Searches
- Store Executive jobs 48,308 open jobs
- Grocery Clerk jobs 62,452 open jobs
- General Store Manager jobs 100,713 open jobs
- Store Associate jobs 291,364 open jobs
- Food Server jobs 66,456 open jobs
- Cafeteria Manager jobs 51,416 open jobs
- Receiving Supervisor jobs 12,012 open jobs
- Store Lead jobs 150,264 open jobs
- Kitchen Assistant jobs 15,902 open jobs
- Event Planning Intern jobs 1,443 open jobs
- Professional Dancer jobs 352 open jobs
- Business Student jobs 13,730 open jobs
- Cleaner jobs 66,205 open jobs
- Busser jobs 59,652 open jobs
- Server Assistant jobs 40,532 open jobs
- Seasonal Worker jobs 2,562 open jobs
- Flight Paramedic jobs 12,714 open jobs
- Housekeeping Specialist jobs 35,036 open jobs
- Cashier jobs 196,386 open jobs
- Inventory Supervisor jobs 33,013 open jobs
- Assistant Store Manager jobs 140,623 open jobs
- Lifeguard jobs 4,748 open jobs
- Store Supervisor jobs 161,919 open jobs
- Integration Technician jobs 8,542 open jobs
- Sales Administrative Assistant jobs 31,975 open jobs
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore More